Frequently Asked Questions
Find answers to common questions about our platform, services, and support.
What is MK Enterprise?
MK Enterprise is a community-driven platform that provides access to electronics, tech services, and digital tools—aiming to bridge gaps in communication and accessibility across communities.
How do I create an account?
Simply click on the "Create Account" button on our homepage. Fill in your details following the format rules, then verify your number or email to get started.
Is MK Enterprise available on mobile?
Yes! You can access MK Enterprise through your mobile browser, and we’re also working on a dedicated Android app version for better experience.
What products and services do you offer?
We offer a wide range of electronics like smartphones, power banks, USB cables, memory cards, and also provide local support, order management, and AI-based customer service.
How can I pay for my orders?
You can pay via mobile money (MTN or Airtel), card (ATM, MasterCard, Swift), or directly at delivery depending on your location.
Is my data secure on MK Enterprise?
Absolutely. We follow strict data privacy guidelines and encrypt your personal information to ensure your security.
How do I contact support?
Use the "Contact Us" form on our site, chat with our AI assistant, or reach us via email or phone number available at the bottom of each page.